The duty of taking out needless work

It’s quote time again!

“Being able to take needless work out of the system is more important than being able to put more work into the system. To do that you need to know what matters to the achievement of the business objectives, whether it’s projects, operations, strategy, compliance with laws and regulations, security, or whatever.” – The Phoenix Project, by Gene Kim, Kevin Behr and George. Spafford.

I love this book, especially for it is stuffed with wisdom and common sense.
What a milestone in IT literature!