Elephant #7: fake goals
When an organization has a knack of setting irrelevant and immeasurable goals, chances are they are not really interested in
Read moreThe elephants in the room
Elephant #6: results and rules
People’s behaviour within an organization will be unavoidably determined by the results they are asked for and by the rules
Read moreElephant #5: customers (or integrity?) first
Putting customers first doesn’t mean you have to blindly provide them with all they ask for. Your mission is about
Read moreElephant #4: centralization
When your organization opted for centralization to unify processes and tools, nobody assessed the risk of losing touch with local
Read moreElephant #3: patchy acquisitions
When your organization started acquiring as many successful companies as possible, nobody took into account the impact on the culture
Read moreElephant #2: leadership by seniority
If leadership roles within an organization are determined only by seniority, chances are the organization is not good at innovation:
Read moreElephant #1: bottlenecks
Quite unsurprisingly, The Phoenix Project (by Gene Kim, @Kevin Behr and George. Spafford) directs attention to one of my pet
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