Lean Software Development – Post #7
If you are yet to consider Systems Thinking, you may have a look at Lean Software Development: An Agile Toolkit, by Tom Poppendieck and Mary Poppendieck.
“One of the more challenging problems in measuring performance is that measurements occur at local levels, but maximizing local measurements is often at crosspurposes with optimizing the organization as a whole. Yet it is often not apparent that local optimization is hurting the entire organization […].” – excerpt from Chapter 7. See the Whole